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The Casino will be open from 8 a.m. We will close from 4 a.m. To sanitize and disinfect the facility. Entrance into the casino will end at 3:30 a.m. How do I enter the casino? Traffic to the casino. Win big on the Inn of the Mountain Gods casino floor! One of the top New Mexico casinos, Inn of the Mountain Gods casino features a variety of games from Bingo to Blackjack. You can even take part in one of the weekly poker tournaments in the poker room open.
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MT. PLEASANT, Mich - The Soaring Eagle Casino in Mt. Pleasant reports on its Facebook page they will remain open despite Governor Gretchen Whitmer announcing new COVID-19 restriction from the Michigan Department of Health and Human Services.
The MDHHS order says that casino's must close for the next three weeks beginning Wednesday.
Gaming at tribal casinos does not fall under state regulation according to the Michigan Gaming Control Board per an article in the Detroit News.
The casino released the following statement on its Facebook page:
In March, 2020 Soaring Eagle Casino & Resort, Saganing Eagles Landing Casino & Hotel and The Slot Palace & Bingo Hall voluntarily closed for an initial two-week period following Governor Whitmer’s “Stay Home, Stay Safe” Order. Thereafter, the casinos voluntarily remained closed for an extended period, consistent with the Governor’s follow-on Orders until May 28, 2020, reopening at a time many other casinos across the country were reopening
During the casino closures, the casino management team spent time learning about the Coronavirus and implementing a Health and Sanitation Plan to responsibly reopen. This Plan includes the requirement that all guests and team members wear masks, something now known to be the single most significant safety measure. The casinos hired “Clean Teams” dedicated to the continuous cleaning of slot machines and other high touch surfaces. Every other slot machine has been turned off to achieve social distancing with social distancing markers installed in appropriate places throughout the facility. Acrylic dividers have been installed at close interaction areas, including at all table games. Additional hand sanitation stations and sanitation wipe stations have been installed. All guests and team members have temperature checks before entering the casinos.
Today, we have a track record of success. Our experience with Coronavirus transmission has been that the safety protocols are effective, particularly the requirement that all team members and guests wear masks. Contact tracing indicates that Coronavirus transmission typically occurs outside of the casino environment where masks may not have been worn and other protocols may not have been followed
For these reasons, we have decided to keep our gaming facilities open under our stringent Health and Sanitation Plan. We do not believe that closing the Soaring Eagle Casino & Resort, Saganing Eagles Landing Casino & Hotel and The Slot Palace & Bingo Hall will reduce the spread of the Coronavirus. Should new information emerge that indicates otherwise, we will revisit this decision. We will continue to review protocols in all areas of our operation and make adjustments as deemed appropriate.
A Message From Mohegan Leadership
First, we hope that you and your families are safe and well. The past few months have presented each of us with hardships that seemed unfathomable just a short time ago. But these hardships have also presented us with an opportunity to come together as one community. It has also made us appreciate life’s simple moments. While no one knows how long it will take for things to get back to ‘normal,’ we are here, prepared and ready to welcome you back.
Our team has tirelessly been working around the clock to develop and implement first-in-class standards and safety measures consistent with or exceeding guidelines by state and federal officials. These measures, which you will find below, have been endorsed by our Chief Medical Director and Tribal Health Department. We will continue to moderate and make changes as necessary to our procedures based off their guidance to ensure the highest level of safety for our guests and team members. This guidance and level of standards will be implemented at all seven resort destinations in North America operated and managed by Mohegan Gaming & Entertainment, some of which have already begun to reopen.
As we ramp up our next phase of reopening, which includes various openings of our dining, hotel, retail and other popular venues, we will continue to ensure we are responsible and appropriate with our approach. While we understand that the continued closure of some of these experiences may be inconvenient, we look forward to reopening them when the time is right. Our number one priority is the safety and well-being of all guests visiting Mohegan Sun as well as the health of all our passionate and dedicated team members.
We are thankful for our 6,500 team members, who are an extension of our Mohegan family, for their tireless efforts today and every day. We appreciate your continued loyalty and look forward to welcoming you back soon.
From the Mohegan Tribe, Mohegan Gaming & Entertainment and Mohegan Sun family, muykuhkukw qa wuyámukw (Be strong and be well).
How Mohegan Sun Stays Open and Keeps You Safe
We are excited to welcome you back! It takes all of us so be sure to do your part and follow our social distancing and safety guidelines to ensure a safe, enjoyable time for you and those around you.
Please note we love welcoming guests of all ages to Mohegan Sun, but as we reopen, it is important to us to put your health and safety first.
To protect those who are most vulnerable to COVID-19, we recommend that anyone over the age of 65 or in a high-risk group please visit us at a later date when it is safer to do so. If you are visiting from out-of-state, please follow guidance from Connecticut's Travel Advisory before visiting Mohegan Sun.
Thank you for playing it safe!
Should you visit? Ask yourself these important health questions before deciding.
By Working Together, We Win Together
Do Your Part, Stay 6 Feet Apart
Maintain a safe distance of 6 feet or more from others as much as possible.
Look for signs on the floor in places where lines may form to ensure distancing
4 Aboard – To practice safe social distancing, please limit elevator passengers to 4 at a time
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Plexiglass has been added to transactional locations
Every other slot machine will be available for play and seating at table games will be arranged to allow for safe distances between players
Have Good, Clean Fun
Wash your hands often
Swipe a wipe - For your safety, please sanitize your hands and wipe down your machine or table and chair before you play
Hand sanitizing stations have been added throughout the property and are available on each table game
Know Before You Go Temperature Check
A simple, non-invasive temperature check will be performed on all guests and team members as they enter the property, and protocols are in place to monitor symptoms.
- Any person with a temperature reading higher than 99.9 degrees will be re-tested to confirm
- If the reading is still high, guests will be asked to return when they feel healthy and will be reminded to follow up with their health care provider
Be Social, Be Safe
It is mandatory for guests and employees to wear masks unless eating or drinking. If you do not have a mask, security will provide one to you.
At this time, smoking will not be permitted indoors anywhere. Please use designated smoking areas outside.
Relax & Recharge
Open restaurants and bars will reduce seating to allow for physical distancing during dining and only patio or atrium seating will be provided
There will not be any self-serve or drink stations
Seasons Buffet will be closed
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Safe In Your Room
Turn down service will not be offered at this time
Housekeeping will be limited on multiple night stays
The Sky Tower Pool and fitness centers are now open with limited & monitored capacity, masks must be worn unless proper social distancing is maintained, jacuzzis remain closed.
Yale New Haven Health COVID-19 Testing Site
in partnership with the Mohegan Tribe
Drive-Thru Testing Site Located at Thames Garage
Hours of Operation: Available daily from 7:30am - 5:00pm until further notice
Scheduling: Appointments are required and can be made by a physician placing an order or by utilizing our website. Answer a few questions and select an appointment time under MOHEGAN SUN THAMES GARAGE TESTING SITE
The website automatically generates an order
Who Can Get Tested?: Asymptomatic and symptomatic, all ages. If a child is under the age of 18, a parent or guardian must be present at the testing with him/her. All adults over 18 must bring a photo ID. Face masks are required. Unlimited tests per vehicle.
Billing: Insurance will be billed but we are not balance billing at this time (no cost to the patient)
Test Result Turnaround Time: Results may be available in as little as 48 hours
Test type: PCR (Swab)
Openings & Information
What's Open?
Casino of the Sky & Casino of the Earth
Comix Roadhouse & Comedy Club
Kids Quest & Cyber Quest
Mandara Spa
Mohegan Sun Golf Club
Poker Room
Race Book
Sachem Lounge
Sky Hotel & Earth Tower
Sky Tower Pool
A wider range of dining and retail offerings will be opening for dine-in and take out as well as expanding hours and services! Reservations are encouraged.
What's Closed...For Now?
Box Office
Line Run and Charter Buses
Mohegan Sun Arena
Earth Tower Pool
Seasons Buffet
Valet Parking
Wolf Den
Both hotels are open for reservations and are adding more rooms. Reservations are open to all guests and no longer limited to local states. Some changes have been implemented to promote social distancing. Valet parking will not be available but you can still pull up to the hotel, place your luggage on a cart, and self-park your car. The Sky Tower Pool and fitness centers are now open with limited & monitored capacity. The Earth Tower pool will remain closed until further notice. Masks must be worn when entering and exiting the pool area, but may be removed unless proper social distancing cannot be maintained. The Jacuzzi will remain closed until further notice due to its small size and the inability to properly social distance. We will not be offering turndown service and housekeeping will be limited during multiple night stays. All rooms will be cleaned and disinfected according to CDC guidelines including using sanitization fogging after each stay between guests so you can settle in as soon as you arrive. Room service will be available but will be placed outside your room for you to pick up.
FOR MORE INFORMATION
Casino of the Sky and Casino of the Earth are open with safety measures in place. Slot machines and chairs at tables will be limited to encourage distancing between guests. Disinfecting wipes and hand sanitizer are located throughout the property for your use to wipe down machines or tables before you play. Playing cards, dice and high touch points will be cleaned and sterilized frequently.
To uphold the highest safety standards for our guests and team members, our open restaurants and bars will maintain compliance with Connecticut State guidelines. Open restaurants and bars will reduce seating to allow for physical distancing during dining, reservations are encouraged. There will not be any self-serve or drink stations. Menus, check presenters and other high touch points will be disinfected after each use. Dining rooms will have last calls for in-restaurant food service no later than 9:30pm. Please check individual dining and bar pages to stay up to date on specific changes during this time.
At this time, no smoking will be permitted indoors. Please use designated smoking areas outside and maintain physical distance from other guests.
Sachem Lounge has reopened for our Soar guests with new safety guidelines. The following rules are now in effect:
- Seating is at 50% of normal capacity as we have removed half of the tables and chairs from the lounge
- Soar access only until further notice
- Limit of 4 people total (cardholder +3) at all times
- Due to limited seating, we will have a 1 hour time limit during busy times
- All guests must have a seat as we cannot allow extra guests to be standing
- Sachem Lounge is re-opening as a non-smoking area
- Masks should be worn by all guests when not eating/drinking
ASPIRE CHECK-IN
At this time Aspire and Thirty Three are not open. In an effort to maintain the safety of our guests through social distancing and utilize our spaces wisely, Soar members and above can check-in at the Aspire Desk.
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Beginning on October 9th at 9:00am VIP's & Soar members and above can check-in at the Aspire check-in area. The check-in area will be open from:
- Sunday - Thursday: 9:00am - 10:00pm
- Friday & Saturday: 9:00am - Midnight
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No Aspire amenities will be available such as private concierge, valet and bell service. If a guest would like to drop off their luggage, they will be asked to pull up to the main Hotel lobby and self-park. A Bellman will be there to assist any Guest who requires assistance.
No food will be offered to any guest at check-in. Only sealed beverages such as bottled water and soft drinks will be available.